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Dr Kanimba yanze kugira icyo atangariza umunyamakuru ku mitangire mibi ya serivisi ivugwa mu bitaro bye

Ibitaro bya Dr Kanimba bizwi ku izina rya La Medicale ishami rya Rubavu biravugwaho guha serivisi mbi abarwayi aho usanga bamwe mu baganga bibereye kuri telefone abarwayi baryamye imbere yabo babuze ubakira.

Ibitaro bya La Medicale ishami rya Rubavu ni bimwe mu bikunze kwakira abarwayi benshi, kuko bikorana n’ibigo bitandukanye by’ubwishingizi mu kwivuza, ariko ikibazo gisigaye kibangamiye abajya kwivuriza muri ibyo bitaro ni imikorere y’abanganga babo n’uburyo ubuyobozi bw’ibi bitaro bitateganyije umuntu ushinzwe kwita ku bakenera serivisi z’ibyo bitaro.

Umwe mu barwayi wavuganye n’umunyakuru wa impamba.com ukorera i Rubavu yagize ati “ni gute ibitaro nk’ibi bifite abantu babigana gutya bitagira umukozi ushinzwe “customer care” ugasanga umuntu arahageze arasiragiye byaba ngombwa ko ubaza umuganga uhasanze nawe ugasanga yibereye kuri telefone atanakwitayeho”.

Dr Kanimba Pierre Celestin ny’iri ibitaro bya La Medicale usibye kuba ibitaro bye bisiragiza abarwayi nawe yasiragije umunyamakuru yanga kugira icyo amutangariza kugira ngo inkuru izasaze (Ifoto/Internet)

Nyuma yo kumva aya makuru, ikinyamakuru impamba.com cyabajije iki kibazo Dr Kanimba Pierre Celestin ny’iri bitaro bya La Medicale gikoresheje kumwoherereza ubutumwa bugufi (SMS) ntiyabusubiza, nyuma y’aho umunyamakuru yongeye kumuhamagara amusaba kugira ngo agire icyo atangariza umunyamakuru ku makuru avugwa mu bitaro bye ishami rya Rubavu, ariko inshuro nyinshi yahaga umunyamakuru gahunda yo kumuha amakuru, umunyamakuru yageraga ku bitaro bye biri mu Mujyi wa Kigali yamuhamagara akamubwira ko yagiye mu Ntara, akamuha undi munsi nabwo yakongera kumuhamagara akamubwira ko nabwo adahari akamubwira ngo azongere amuvugishe mu kindi cyumweru nabwo nta mubwire umunsi cyangwa isaha.

Uwareba uburyo Dr Kanimba yakomeje gukwepa umunyamakuru, byatuma hibazwa niba asanzwe azi iyo mikorere mibi ivugwa mu bitaro bye ku buryo yasanze atari ngombwa kuyemeza binyuze mu itangazamakuru, itegeko ryemerera umunyamakuru kubaza amakuru akoresheje uburyo butandukanye bw’ikoranabuhanga ariko ku rundi ruhande uwavuga ko Dr Kanimba yaryishe ntiyaba abeshye kuko nta na rimwe yigeze asubiza abanyamakuru batandukanye bagize icyo bamubaza kuri iyi mikorere ya serivisi mbi ivugwa muri La Medicale ishami rya Rubavu.

Mu gihe cyose Dr Kanimba azaboneka kugira ngo agire icyo avuga kuri iyi serivisi mbi ivugwa mu bitaro bya La Medicale ishami rya Rubavu nawe ibitekerezo bye bizahabwa umwanya muri iyi nkuru.

Source/Impamba.com

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